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Kohl’s area supervisor Tina Mccollum anticipates shoppers to return items to the department store located at 1630 Dogwood Dr. Southeast in Conyers. The store will stick to its regular return policy. Shoppers who return the item with a receipt will receive the refund by way it was purchased, either cash or card. Those without a receipt or a gift receipt may receive in-store credit. (Staff photo: Julie Wells)

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Department stores expect holiday returns

Some Christmas presents will be heading back to the store, but it may not be easy for customers to return the unwanted gifts.


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